West Virginia Code of State Rules Agency 161 - Information Services And Communcations Divisions
West Virginia Code of State Rules – Agency 161: Information Services and Communications Divisions
Overview:
Agency 161 of the West Virginia Code of State Rules (CSR) governs the rules and policies established by the Information Services Division (ISD) and the Communications Division within the West Virginia Department of Administration or related state agencies.
These divisions oversee the state's information technology infrastructure, data management, telecommunications systems, and provide technology services to state government entities. The rules ensure secure, efficient, and cost-effective use of information and communication resources.
Key Areas Covered by Agency 161:
Information Technology Policies:
Standards for data security, privacy, and access controls.
Guidelines on the use of state-owned IT equipment and software.
Procedures for procurement and management of technology resources.
Telecommunications Services:
Administration of statewide phone, radio, and data communication networks.
Rules governing the use of radio frequencies, paging systems, and emergency communications.
User Responsibilities and Compliance:
Requirements for authorized use of state IT and communication systems.
Prohibitions on unauthorized access, data breaches, and misuse of technology assets.
Service Requests and Support:
Procedures for requesting IT or communications services.
Help desk and technical support standards.
System Security and Incident Response:
Rules for reporting security incidents.
Guidelines for incident management and disaster recovery.
Selected Chapters in Agency 161:
| CSR Section | Title |
|---|---|
| §161-1 | General Provisions and Definitions |
| §161-2 | Information Services Policies and Procedures |
| §161-3 | Telecommunications Systems and Usage Rules |
| §161-4 | Security and Privacy Requirements |
| §161-5 | Service Request and Support Procedures |
Legal Authority:
Authorized under West Virginia Code Chapter 5A (Department of Administration) and related statutes governing state IT and communication services.
Rules are designed to comply with federal and state laws on information security and privacy.
Purpose:
To ensure effective and secure delivery of IT and communication services to all state agencies.
To promote uniform standards across agencies, reduce redundancy, and improve statewide technology infrastructure.
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