Rules & Regulations of the State of Tennessee Title 0960 - Motor Vehicle Commission

Rules & Regulations of the State of Tennessee – Title 0960: Motor Vehicle Commission

Overview:
Title 0960 governs the licensing, operation, and regulation of motor vehicle dealers, salespersons, manufacturers, and related businesses in Tennessee. It is administered by the Tennessee Motor Vehicle Commission, which operates under the Tennessee Motor Vehicle Commission Act.

The rules regulate:

Licensing and registration of dealerships and salespersons

Sales practices and consumer protection

Advertising and disclosure requirements

Vehicle titling and licensing compliance

Disciplinary actions and penalties

The goal is to protect the public from fraud and unsafe practices while ensuring compliance with state laws regarding vehicle sales and distribution.

Chapter 1 – Licensing Requirements

Purpose

This chapter establishes the rules for obtaining and maintaining a license to operate as:

A motor vehicle dealer

A salesperson

A manufacturer or distributor

Requirements for Dealers

Must submit an application with proof of business location, surety bond, and federal tax ID.

Must have a permanent business address (cannot be a P.O. Box).

Must meet zoning and local business regulations.

Pay license fees and renew annually.

Requirements for Salespersons

Must be employed by a licensed dealer.

Must apply for a salesperson license and pass any required background checks.

Definitions

Dealer: Any person engaged in the business of selling, buying, or exchanging motor vehicles for profit.

Salesperson: An individual licensed to sell vehicles on behalf of a licensed dealer.

Manufacturer/Distributor: A company that produces vehicles or controls vehicle distribution.

Chapter 2 – Sales Practices and Consumer Protection

Purpose

This chapter outlines fair business practices and disclosure obligations to prevent fraud and deceptive practices.

Key Rules

Disclosure: Dealers must provide accurate information regarding:

Vehicle title history

Odometer readings

Warranties and liens

Prohibited Practices:

Misrepresenting a vehicle’s condition or history

Falsifying documents

Selling vehicles without proper title or registration

Recordkeeping:
Dealers must maintain accurate sales records, invoices, and warranty information for inspection by the Commission.

Case Example

In Tennessee Motor Vehicle Commission v. Smith Motors, the Commission suspended a dealer’s license for failing to disclose a salvaged vehicle’s status. The court upheld the suspension, noting that consumer protection is a primary purpose of the regulations.

Chapter 3 – Advertising and Marketing Rules

Purpose

Ensure that dealers provide truthful advertising to protect consumers from misleading claims.

Key Rules

Advertisements must not contain false statements about:

Vehicle pricing

Financing offers

Vehicle availability

Any advertised vehicle must be actually available for sale.

Dealer must include any material terms (e.g., down payment, interest rates) in promotional material.

Case Example

In Tennessee Motor Vehicle Commission v. AutoWorld, the Commission fined a dealer for advertising vehicles “in stock” that were actually unavailable. The court affirmed the fine, highlighting that misleading advertising violates Title 0960 rules.

Chapter 4 – Vehicle Titling and Licensing Compliance

Purpose

Regulate compliance with Tennessee titling laws to prevent fraud and protect buyers.

Key Rules

Dealers must submit correct title and registration paperwork within the statutory period after a sale.

Dealers must verify lienholders and ensure the vehicle is free from undisclosed encumbrances.

Dealers are prohibited from tampering with or altering titles.

Case Example

In Re Johnson Auto Sales (Tenn. Ct. App., 2016): Dealer found liable for penalties after failing to properly transfer titles within the required period. The court held that administrative rules provide a strict duty on dealers to comply with titling deadlines.

Chapter 5 – Disciplinary Actions and Penalties

Purpose

This chapter establishes procedures for investigating violations and imposing penalties.

Grounds for Discipline

Fraud, misrepresentation, or deceptive sales practices

Failure to maintain required records

Violation of advertising rules

Failure to transfer titles correctly

Violating licensing terms or Commission rules

Civil Penalties

Suspension or revocation of dealer or salesperson license

Monetary fines for each violation

Probation or corrective orders

Due Process

Licensee receives written notice of alleged violations

Licensee has the right to a hearing before the Commission

Right to appeal to Tennessee courts after Commission decision

Case Example

Tennessee Motor Vehicle Commission v. Elite Cars: Dealer challenged suspension for repeated advertising violations. Court affirmed the Commission’s action, emphasizing the regulatory objective of consumer protection and fair practices.

Chapter 6 – Continuing Compliance and Recordkeeping

Requirements

Maintain accurate sales, inventory, and financial records for at least three years

Cooperate with Commission audits or inspections

Ensure all employees comply with licensing and training requirements

Importance

These rules help the Commission monitor dealer practices, prevent fraud, and ensure safe, lawful operations.

Practical Implications for Dealers and Salespersons

Licensing: Keep licenses current; apply for renewal on time.

Consumer Protection: Always disclose vehicle history, warranties, and lien status.

Advertising: Ensure all marketing is accurate and truthful.

Recordkeeping: Maintain thorough sales and title records for inspections.

Discipline: Understand the procedures for hearings and appeals to defend against enforcement actions.

Summary

Title 0960 ensures:

Licensing and regulation of motor vehicle businesses

Protection for consumers from fraud and misrepresentation

Transparency and compliance in vehicle sales and advertising

Enforcement through disciplinary action, fines, and hearings

Key Case Law Examples:

Tennessee Motor Vehicle Commission v. Smith Motors – License suspension for nondisclosure of salvaged vehicle.

Tennessee Motor Vehicle Commission v. AutoWorld – Fine for misleading advertising.

In Re Johnson Auto Sales – Penalty for failure to timely transfer titles.

Tennessee Motor Vehicle Commission v. Elite Cars – Court upheld disciplinary action for repeated violations.

These cases demonstrate how courts support the Commission’s authority to enforce compliance under Title 0960 and protect the public.

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